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Customer Service Officer

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Job ID:

52690

Job Function:

Banking / Finance, Others, Sales, CS & Business Devpt

Work Experience:

1-2 years

Education Levels:

School Certificate

Career Levels:

Middle
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Salary:

per month

Location:

Others, Hong Kong

Posted:

29.11.2018


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Industry:

Banking, Others

Job Description:

Requirements
  • Able to work independently
  • Highly motivated and able to demonstrate initiative
  • Excellent communication skills
  • Customer service and sales oriented
  • Proactive in initiating conversation with potential customers to promote our products and create interest
  • Willing to work on Weekends (Sundays are mandatory) & Public holidays
  • Willing to travel to different event locations
Desirable Qualities
  • Multi Lingual (especially Bahasa)
Benefits
  • Generous incentives
  • Allowances
Why Join Us?
  • Outstanding career advancement opportunities await our staff
  • We encourage adaptability to our company's learning culture to improve and enhance our employees in work & personal life
  • We practice vibrant and energetic office culture
  • To be part of a dynamic multicultural team
  • Opportunity to work with cutting-edge technology and an innovative company with a great future and rapid growth objectives
  • Attractive salaries that commensurate with work experience

Job Requirements:

Responsibilities
  • Demonstrate how customers can send money using our services or assist customers requiring help
  • Provide complete information about our products and services
  • Generate customer interest in our products and services
  • Manage of all aspects of customer enrolment process
  • Be part of the marketing team to achieve the conversion and transaction targets
  • Collect feedback from customers on our products and escalate them as soon as information is acquired
  • Follow up on enquiries and sales opportunities
  • Provide the first point of contact for customers
  • Monitor competitor's activities and evaluate marketing events
  • Carry out customer surveys to understand demand and manage brand positioning
  • Manage & maintain the retail service standards



Company Info

P2H (Hong Kong) Pte Limited


Others, Hong Kong

Web Site: www.pay2home.com

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