Supervisor, Customer Services (Air Freight)

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Job ID:

53146

Job Function:

Sales, CS & Business Devpt

Work Experience:

3-5 years

Education Levels:

Non-Degree Tertiary

Career Levels:

Middle
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Location:

Central and Western Area, Hong Kong

Posted:

12.05.2020


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Industry:

Freight Forwarding/Delivery/Shipping

Job Description:

Responsibilities
  • Provide customer services on daily air shipment operation;
  • Supervise CS team to support customers’ orders fulfillment and enquiries;
  •  Follow up on daily air shipment and work independently;
  •  Monitor inventory and air freight warehouse activities; 
  •  Prepare reports and analysis on order fulfillment for customers
  •  Assist the Manager for special ad hoc project when necessary
  •  Perform other duties as assigned by management

Job Requirements:

Requirement:
  • F. 5 or above
  • Over 3 years relevant experiences, especially in air freight industry and at least 1 year at supervisory level
  •  Good command of both written and spoken English, Cantonese and Putonghua
  • Capable of handling correspondence independently
  • Strong negotiation, interpersonal and communication skills
  • Proficient in computer operations knowledge
  • Prefer immediate available
Benefit:
  • Performance Bonus
  • 10-days Annual Leave
  • Medical Scheme / Education Subsidy / Kids Education Subsidy
  • Birthday Leave
  • Staff referral bonus scheme
  • On-the-job training
All interested parties, please send your CV in a MS WORD format via email  ; Attn: Ms Winnie Cheng
All information collected will be kept in strictly confidential and will be used for recruitment purpose only.
 



Company Info

AJOB


Central and Western Area, Hong Kong

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